Maurice Pronk

Accountmanager New Business (Outdoor Sales) at Seabourne Express Courier

Tell in a few sentences about your company. Who are your clients, what is your mission, what problem do you resolve?
Seabourne Express Courier has several clients in every sector. From small companies to multinationals. Personally I prefer clients in the fashion industry, because they do a lot of business with Asia, and we are “the specialist” in this part of the world.
Seabourne Express Courier is not just another international document and parcels courier, part of a group network, consolidating consignments blindly and despatching them to our schedule irrespective of what you want and require ….. Seabourne Express Courier is different. Seabourne Express Courier is independent.
Sometimes even the best laid plans don’t work out in an industry where a single package travels through so many pairs of hands before it reaches its destination. So when the unexpected happens and things go amiss, Seabourne Express Courier can best demonstrate why it has a reputation for such a high level of personal service.

Why does the business partnership with China is of interest to you (your company)? Is this interest to work with the Chinese business potential or real? How special, according to your point of view, is the business with China (shipment of goods, logistics, quality control of the production etc)?
Doing business with China is not directly of interest to Seabourne Express Courier, it is of interest to our clients. They want to send and receive their consignments as soon as possible so their production and sales level will improve, and maybe better than their competitors.
What prospects of the business with China do you see in whole for your company?
Mostly clients in the fashion industry, but also companies which sell premiums and gifts, electronical equipment etc. With other words, we have clients in every sector.

How do you assess the current state of being in the know and the level of knowledge according to the different aspects of vision of business with China? How important and necessary is it for your and for your company? What do you think would your customers say on this question? What do your customers think about the “made-in-China” goods?
Our customers are really satisfied with our service, we deliver their consignments in only 1 or 2 days, sometimes 3 days. They are de import of the “made-in-China” goods so I think they are very happy with these goods.

Business education, variable seminars, courses and trainings are extremely popular nowadays. To what extent the specificity of doing business with China should be studied by the managers?
Every aspect which is related to customs, such as making invoices and customs clearance.

And the last question. What would you like to tell to our audience?
Reliable and economical solutions for importers and distributors. Total control from your supplier to your door, you no longer have to rely on an unknown third party….. You select the service level, Seabourne does the rest.
FAST CLEARANCE

- Through Customs and licencing formalities, by professionals who know your business, ensuring that you only pay the appropriate duty rate for your goods taking into account any preferential tariffs.
REDISTRIBUTION

- Whether delivery is to a single address or you require break-bulk and distribution to your individual clients….. Seabourne has the solution.
COST CONTROL
- No more nasty surprises when you get the invoice from your supplier’s clearing agent! ….. Seabourne will provide a fixed price, in advance, and honour it and ….. if you hold an approved Seabourne credit account we will not normally even insist that you pay the duty before delivery of the goods.

Additional information about the Seabourne:
Seabourne Express Courier offers you an easy and fast way to send both your national and international express shipments worldwide. Providing the best service and personal attention for our relations are our main priority. For your convienence we have stated some of our most important features below.
Quick service:
Customer Service
No waiting, your shipments booked in only half a minute.
7 days a week, 24 hours a day.
Transport experts on the Customer Service will look for the service that meets your needs.
Your own contact person.

Online booking:
Online quotations
Tracking & Tracing
Create your proforma invoice
Warehousing:
Professional warehousing, pick & pack and stock management.
Tracking & Tracing:
Proofs of delivery can be provided to you personally by our customer service.
Our people are always in direct contact with our offices all over the world and will track your shipments with great care.
Pro Active Tracing:
In case of a delay you are informed as soon as possible and Seabourne will offer a direct solution.
Fast, Faster, Fastest:
For all your urgent shipments we have the solution. We can arrange next day, but also same day deliveries. Deadlines ? No problem ! We take care of it
Guarantees:
We offer guarantees on our deliveries when required. What is important to you, is important to us !!!
Time delivery:
Deliveries at any time you should want.
Pre 09.00
Pre 10.00
Pre 12.00
Saturdays and Sundays
On-board couriers
Worldwide Network:
Offices all over the world and partnerships with solid and flexible agents.
Flexibility:
Your shipment already sent, but you need to add something or speed up your
delivery? No problem, we can break into the regular system at any time to adjust the service to your needs.

Import:
Your import shipments can be arranged with just one telephone call or fax. If you have import from the same address on a regular base, we can offer a fixed service and a special rate.